Shipping and Delivery Policy

Welcome to ZoomLex Fashion! We are committed to delivering your favorite fashion items to your doorstep with speed, reliability, and care. Below is everything you need to know about our shipping and delivery process within Bangladesh:

Delivery Coverage

ZoomLex Fashion delivers nationwide, covering all major cities and districts in Bangladesh. Whether you’re in Dhaka, Chittagong, Khulna, Sylhet, or any remote location, we ensure timely delivery to your address.

Shipping Charges

• Standard Shipping: A flat rate of BDT 60 applies to all orders below BDT 2,000.

• Free Shipping: Enjoy free shipping on all orders above BDT 2,000.

Delivery Time

• Dhaka City: Estimated delivery within 2–3 business days.

• Outside Dhaka: Estimated delivery within 3–5 business days.

Note: Delivery times may vary slightly due to uncontrollable factors such as weather conditions, traffic, or logistics delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email and SMS. You can use this tracking number on our website to check the real-time status of your delivery.

Packaging

All products are safely and securely packed to ensure they reach you in perfect condition. If you notice any damage or issues with the packaging, please contact our customer service immediately upon receiving your order.

Express Delivery

Need your items urgently?
We offer Express Delivery within Dhaka, ensuring delivery within 24 hours. Additional charges apply. Select the express delivery option during checkout.

International Shipping

Currently, ZoomLex Fashion does not provide international shipping. We are working on expanding our reach soon and will update our customers once this service becomes available.

Customer Service

Our dedicated support team is always ready to help you with any shipping or delivery-related queries.

📧 Email: zoomlexfashion205@gmail.com
📞 Phone: 01872574158
🕘 Support Hours: 9 AM – 9 PM